If I was charged incorrectly, what should I do?

You can submit a ticket to us by going to My Account > Orders > Click Get Help next to the order you are having issues with. Or you can contact us at 252-317-2125 or for assistance.

What forms of payment can I use?

LBA University accepts Visa, Mastercard, American Express, Discover, Apple Pay and Paypal. LBA University does not issue payment terms to any party.

What is your refund policy?

All refund requests for a training course are subject to a 15% service charge. Alternatively, a course may be held as a credit for a future user. Contact us at 252-317-2125 or for assistance. Once a course is started (i.e., a session is “in progress,” “completed,” or you clicked the “launch course” button), LBAU cannot refund the credit or swap …

What is your refund policy? Read More »

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