What is your refund policy?

  • All refund requests for a training course are subject to a 15% service charge. Alternatively, a course may be held as a credit for a future user. Contact us at 252-317-2125 or info@lbauniversity.org for assistance.
  • Once a course is started (i.e., a session is “in progress,” “completed,” or you clicked the “launch course” button), LBAU cannot refund the credit or swap that course for another course.
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